Shipping policy

Where we ship

We ship across India to all serviceable PIN codes through trusted courier partners. We do not ship internationally at the moment.

Processing time

Ready-to-ship orders are packed and dispatched within 2 to 3 business days. Customised and made-to-order items may need extra making time, which is shown on the product page. Orders are not dispatched on Sundays and public holidays.

Delivery time

After dispatch, delivery usually takes 5 to 7 business days, depending on your location. Remote areas and North-East India may take longer. Delivery dates are estimates and may be affected by courier delays, weather or festive rush.

Shipping charges

• Free shipping on orders above ₹999.
• For smaller orders, the shipping charge is shown at checkout before you pay.

Cash on Delivery

Cash on Delivery is available on orders above ₹499 at serviceable PIN codes. We may limit or disable Cash on Delivery for some orders or customers, for example after refused deliveries.

Tracking your order

Once your order is dispatched, you will receive a tracking link by email or SMS. You can also message us on WhatsApp with your order number for an update.

Damaged or wrong parcels

We strongly advise recording a complete unboxing video from the sealed parcel. If the parcel looks damaged or tampered with, please note it with the courier. If the product is damaged in transit, send us the unboxing video and photos within 2 days of delivery and we will send you a new product. See our Return and refund policy for details.

Wrong address or failed delivery

Please check your address and phone number at checkout. If a parcel comes back to us because of an incorrect address or because the courier could not reach you, re-shipping charges may apply.

Bulk and corporate orders

For bulk or corporate gifting orders, dispatch timelines are confirmed with you before the order is placed.