FAQs

Yes, shipping is free on orders above ₹999. For smaller orders, the delivery charge is shown at checkout before you pay.

Yes, we ship to serviceable PIN codes across India.

UPI, credit and debit cards, and netbanking. Every payment is processed securely.

Yes, Cash on Delivery is available on orders above ₹499.

Yes, a GST invoice comes with every order.

We do not accept returns. If your product is damaged in transit, send us a complete, unedited unboxing video and photos on WhatsApp or email within 2 days of delivery and we will send you a new product. Customised items cannot be returned or exchanged. See our exchange policy for details.

Please contact us as soon as possible with photos of the item and the packaging, and we will arrange a replacement or refund.

Most Teak Tale pieces are made from MDF or wood and finished by hand in India. Each product page lists its material and size.

Yes. Personalised products let you add a name or upload a photo before adding to cart. Please check the spelling carefully, as these pieces are made just for you.

Yes, use code TEAK10 at checkout for 10% off your first order.

Yes. Buy more of the same product and save: 5% off on 3-9 pieces, 10% on 10-49, 15% on 50-199 and 20% on 200 or more. For large corporate orders, contact us with your quantity and timeline.